The kind of personal information we may collect and store include names, phone numbers, credit card and banking/billing information, email addresses, postal addresses, browsing data (via cookies), and comments. We may use this information to contact you regarding your donation and tax receipting, to resolve complaints and answer queries, conduct surveys and market research, and to advise you of The Foundation’s work and activities. We may generate analysis from this information to improve The Foundation’s effectiveness, fundraising activities and other work.
If you do not wish to provide some or all of the personal information requested, we may not be able to offer you services or provide you with information about your donation, our causes, events, programs and projects.
From time to time we may collect personal information from individuals directly. This collection may occur when donations are accepted, via offline and online forms, on the phone or in person, via administration processes and other ways of collecting information. Personal information will not be disclosed to third parties without your consent, except where permitted or required under the Privacy Act.
Under some circumstances, we may collect personal information from third party agencies. We may use this information to generate analysis, or to contact you. This will always be in accordance with the exemption of charitable organisations from restrictions on sending unsolicited communications outlined in the Spam Act 2003.
We will only ever disclose your information to service providers or contractors acting on our behalf, and will de-identify personal information wherever possible in these cases. These include; mailing houses, printers, information technology providers (including offshore cloud computing service providers), database contractors, telemarketing agencies, analytics companies. Some of these suppliers may operate and store this data overseas. We do so to provide the best service possible and accurate communications to our donors.
If you have any enquiries about this notification please contact our Privacy Officer at The Music and the Brain Foundation, 3 Beckwith Street, Coburg, VIC. 3058, Australia or or +61 417 216187 and ask for the Privacy Officer.